01Enterprise Knowledge Assistant
Illustrative example
The problem
Policies, project notes, and records are spread across shared drives, wikis, and inboxes, so staff spend time searching for answers.
How it works
The assistant indexes approved sources, retrieves the passages most relevant to a question, and answers with links back to the documents it used.
Potential value
Faster answers to routine questions and fewer repeated requests to subject-matter experts.
Limitations
Answers are only as current and complete as the indexed sources. Access permissions must be mirrored carefully, and staff should verify answers that affect decisions.
